A facilitator leading a design workshop with a small group.
Standards

The seven competencies.

Competencies for Performance and Learning Professionals is the body of knowledge for this profession in Canada, the syllabus for the CTDP, and a framework adopted internationally, including by the World Bank.

First published in 1976, and revised by practitioners ever since, the Competencies describe what competent performance actually looks like in workplace learning. Employers use them to write roles and assess teams. Colleges and universities use them to build recognised programs. I4PL uses them as the standard behind certification.

Les Compétences pour les professionnels de la performance et de l'apprentissage constituent l'ensemble des connaissances et compétences pour le ou la professionnel(le) de l'apprentissage et du développement, ainsi que le programme de certification de l'Institut. Une copie numérique est offerte gratuitement aux membres. Notre reconnaissance va à Urbon Translations, commanditaire officiel de la traduction des Compétences.

The framework

Seven competency areas.

The CTDP designation covers all seven. Each area below lists what it contains; the full edition adds the underlying skills, typical outputs and assessment criteria.

01

Partnering with clients

Sits at the centre of the other six, because every piece of this work is client focused whether you are internal or external.

  • Demonstrate awareness of the client organization
  • Support clients in making effective choices
  • Develop agreements with clients
  • Manage changes throughout a project
  • Interact effectively
02

Assessing performance needs

A request for training is not a diagnosis. Assessment separates the ask from the actual gap, and often ends in a solution that is not a course.

  • Identify performance gaps
  • Determine the causes of those gaps at job, process and organization level
  • Identify what is required to close them
  • Recommend learning and non-learning solutions
03

Designing curricula

The design of frameworks for sets of related learning experiences that build competence for many groups of learners, over months or years.

  • Identify goals, principles and constraints
  • Create a preliminary roadmap
  • Design the detailed roadmap
  • Prototype components
  • Prepare to implement and sustain it
04

Designing learning experiences

Turning a performance outcome into objectives, practice and materials, with content focused on need to know rather than nice to know.

  • Conduct design analysis
  • Establish learning objectives and how each will be evaluated
  • Create the detailed design
  • Plan for practice, feedback and transfer
05

Facilitating learning

From a handful of people around a machine to a webinar with thousands. Effective facilitation creates a learner-centred environment where learners share responsibility for the outcome.

  • Prepare to facilitate
  • Create the learning environment
  • Engage learners
  • Foster learning
  • Assess learning as you go
06

Supporting transfer of learning

Designing and promoting the activities that help learners actually apply what they learned once they are back at work. Planned during assessment and design, not bolted on afterwards.

  • Involve managers, coaches and peers
  • Build job aids, action plans and practice opportunities
  • Use technology for reminders and tracking
  • Recognise changed behaviour
07

Evaluating learning

Reaction, learning, performance and business results. When you plan you start at level four and work down; when you evaluate you start at level one and work up.

  • Level 1, reaction and confidence
  • Level 2, learning
  • Level 3, performance in the workplace
  • Level 4, business and organization results

Partnering with clients is shown first because the framework treats it as central to the other six.

Free to everyone

Download the framework.

The abridged edition and the quick reference are free to all. The full edition is a member benefit, with print copies at a member rate.

PDF, 1.4 MB

Competencies, abridged edition

The seven competencies and their components in summary form, with the foreword and the history of the framework. 2024 edition.

PDF, 237 KB

Quick reference

A working reference for everyday use: the essential questions to ask inside each competency area, on a few pages you can keep beside you.

Member benefit

Full edition

The complete Competencies including underlying skills, typical key outputs and assessment criteria. Free to members, with discounted print copies.

In practice

How the competencies get used.

Certification

They are the syllabus for the CTDP knowledge exam and skill demonstration.

Recognized programs

The reference against which college and university programs are reviewed for recognition.

Hiring and team design

Employers use the areas to write role descriptions and assess capability across a team.

Interview practice

Our free Interview Coach builds a practice set from these seven areas, with what each question is testing.